Order and job request Forms
The Steamy’s Carpet Cleaning website may use an order form or job form for customers to request information, products, services, discounts and to book a cleaning job. To receive information, order carpet cleaning or any service through Steamy’s carpet cleaning our website, users must provide us with their name, residential or business address, telephone number and sometimes email address along with the date and time they would like a representative of Steamy’s to attend their property. Website users may also be asked to provide optional information that Steamy’s carpet cleaning uses to better understand its customers and their needs. Whereas you can order goods and services by using the order form on Steamy’s website, at present you cannot pay for those goods and services via our website. To a certain extent, you will receive an automatic email from our Melbourne Australia headquarters verifying your request, and a representative will call you to make the necessary preparations. The only time Steamy’s discloses your personal contact information is when we inform our professional carpet cleaner how to get in touch with you.
We may use your IP address to help make a diagnosis of any problems with our web server and to manage our website. Your IP Address is not linked to any personally identifiable information, example, your name, telephone number or address.
Personal Information Disclosure
It is the policy of Steamy’s carpet cleaning to share our customers contact information with our in house carpet cleaners for the purpose of performing the services of your request. The professional cleaner may contact you again concerning future purchases of services provided by Steamy’s Carpet Cleaning.
Steamy’s carpet cleaning will disclose personally identifiable information pursuant to legal or other government subpoenas, warrants or orders by ant courts.
Steamy’s carpet cleaning may collect personal information from persons looking for information on carpet cleaning or looking to hire a cleaner in any of our listed services. Any persons must provide their name, address, telephone and email address. Steamy’s may also ask for further personal information. In no way will you will not be penalized if you choose not to provid any of the optional information, however we cannot send you any information if you don’t provide all of the required information on our forms.
Related website Links
This website has security measures in place with full intensions to protect its users against the loss, misuse and modification of the information under our power.