Posts Tagged ‘Carpet Cleaning’

The importance of using a qualified carpet cleaner

Thursday, March 24th, 2011

When selecting a business to provide you a service, there are some industries where qualifications are simply a given; plumbers and electricians will have completed their apprenticeship, lawyers and doctors will have graduated from university. So why don’t people have the same expectation that their carpet cleaner being trained and qualified?

If you do choose a technician without the correct training and qualifications you run the risk of having your carpets cleaned poorly – or worse still, permanently damaged.

People don’t realise that carpet is often the most expensive item in their home, with the cost of good quality carpet, starting from around $100 per linear metre. The cost of using an untrained technician can cost you more than just having your carpets cleaned a second time – sometimes carpets are so badly damaged that they will need replacing.

As yet, Australia has no standard qualification or licence that a carpet cleaning business must practice under to actually provide Carpet Cleaning services. So it is up to the customer to ensure they are choosing the right technician to care for their carpet.

To ensure you are hiring a professional, always choose a carpet cleaner who is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). The IICRC is the certification registry and standard setting organisation for the inspection, cleaning and restoration industry. It is the largest world-wide registry of inspectors, cleaners and restorers serving Australia, New Zealand, US, Canada, Great Britain and Japan.

IICRC certified technicians have earned their certification through study, experience and the successful completion of formal written examinations. If you’re not sure if a technician is certified, visit the IICRC Find a Certified Firm page where you can check to see if a company is actually a IICRC certified firm.

When selecting a carpet cleaner, remember to ask for the following:

  1. What training have you done?
  2. Who have you completed your training with? (there are only three IICRC schools in Australia: Jena Dyco International, CPK Training and the Institute of Cleaning and Restoration Education.)
  3. Is your business certified by the IICRC and can you show me your certification certificates?
  4. Are your technicians certified by the IICRC and can I see their certificates?

Steamy’s Cleaning & Restoration Services is proud to be a IICRC certified firm and places great value in training our technicians and ensuring they are equipped with the right knowledge to provide you the highest quality service. We ensure all our technicians undergo training to become IICRC certified in carpet cleaning and you will also find a number of our technicians have a range of other IICRC qualifications including Carpet Repairs & Reinstallations, Upholstery & Fabric Cleaning, Applied Microbial Remediation, Odour Control, Fire & Smoke Restoration, Health & Safety….just to name a few!

After the Smoke Clears – Fire and Smoke Restoration

Friday, November 19th, 2010

As you know, fire and smoke damage is a danger for your home and your health. Whilst the fire damage can render your home or property unsafe to live or work in. The smoke and odour that remains on the walls, in the ducts and throughout the property is a danger – breathing in smoke particles has serious adverse health effects. It is important to ensure the proper restoration of the property is undertaken as soon as possible.

Whilst the cost conscious homeowner may be tempted to take on the cleanup on their own, it is important to be aware that without the appropriate knowledge or experience, this can make conditions worse – and cost more in the long term. It is recommended by the Institute of Inspection Cleaning and Restoration Certification (ICCRC) that you contact a professional, certified in fire and smoke damage restoration, to refurbish your property.

As qualified technicians, the team at Steamy’s Carpet Care are time conscious when restoring fire and smoke damaged properties. When neutralization, corrosion control and cleaning are delayed the level of damage increases and restorations costs will escalate. The more the restoration process is prolonged, the more the property will be exposed to the effects of the smoke.

The following timeline illustrates why there is such a sense of urgency to restoring a fire and smoke affected property. According to the IICRC…

Within Minutes
Acid soot residues cause plastics to yellow; small appliances located close to the source of combustion discolour; highly porous materials (marble, alabaster) discolour permanently.

Within Hours
Acid residues stain grout in bathrooms; fibreglass bath fixtures yellow; metals tarnish, counter tops may yellow; finishes on appliances, particularly refrigerators that extend into the heat line, may yellow; furniture finishes may discolour.

Within Days
In time, acid residues cause painted walls to yellow permanently; metal corrodes, pits and rusts; wood furniture requires refinishing; vinyl flooring requires refinishing or replacement; clothing becomes soot stained; upholstery stains permanently.

Within Weeks
Restoration costs escalate tremendously. Synthetic carpet fibres may yellow or discolour permanently; silver plate is corroded permanently; glass, crystal, china may require replacement due to severe etching and pitting caused by prolonged exposure to acid soot residues.

It is crucial that soot residue is cleaned as soon as possible. During combustion soot residue is carried by humidity, volatile vapours and air currents to surfaces throughout a structure, and deposited. This deposition process occurs repeatedly until combustion ends, with soot residue building up on surfaces layer-by-layer. If not addresses quickly, the hardened lacquer-like soot residues will become extremely difficult to dissolve and remove.

Removing the residue is only one part of the job, it is also necessary to rid your property of its smoky odour. All good professionals and our qualified technicians use the following four step process to eliminate odours:

  1. Identify the source of the odour and remove – this includes removing any unsalvageable debris that contributes to odour and risks the recontamination of cleaned and deodorized areas.
  2. Clean all salvageable surfaces and items thus removing the odour causing residue.
  3. Apply an appropriate odour counterbalance. Using the direct application of deodorants, or by generating a deodorizing fog that seeks out and combines with odour causing substances.
  4. Encapsulate and prevent progressive recontamination by sealing salvageable surfaces that are inaccessible or only slightly scorched.

To minimise the need for costly repairs, we recommend home and property owners educate themselves on how fire and smoke can affect their property and know that when using the right professionals, your home can be restored to a ‘pre loss’ condition.

Should you require further information, or would like to speak with a qualified fire and smoke restoration technician, please call Steamy’s Carpet Care today on 1300 881 110.

Busting the Steam Cleaning Myth

Thursday, September 2nd, 2010

Busting the Myth: Steam Cleaning

There are a number of ways to clean carpets, including dry cleaning and steam cleaning, as well as encapsulation and steam cleaning.  Here at Steamy’s we believe in the merits of steam cleaning (as you may be able to tell by our name). However, we are constantly trying to fight off the common myth that steam cleaning is an inconvenience, as leaves your carpets wet for days after cleaning and unable to walk on.

In fact, steam cleaning provides a much deeper and thorough clean to carpets. After removing all the surface dirt with a dry vacuum and ensuring all the soil is brought to the surface with a rotary brush, steam cleaning involves injecting a hot water/detergent solution into the carpet under pressure. Injecting this solution suspends the soil in the carpet. A web vacuum simultaneously removes the soil and any excess moisture. The carpet may be slightly damp upon completion of a steam cleaning job, but this will dry within a few hours and will ensure a much deeper and more thorough clean than dry cleaning.

While it is true that a technician who is unskilled in steam cleaning may leave your carpet completely wet after a clean, an unskilled technician would complete any job improperly – not just steam cleaning. It is important to remember that you always need to use skilled technicians to clean your carpets.  Here at Steamy’s, all our technicians are trained with nationally and internationally certifications and qualifications and are experts in steam cleaning.