When selecting a business to provide you a service, there are some industries where qualifications are simply a given; plumbers and electricians will have completed their apprenticeship, lawyers and doctors will have graduated from university. So why don’t people have the same expectation that their carpet cleaner being trained and qualified?
If you do choose a technician without the correct training and qualifications you run the risk of having your carpets cleaned poorly – or worse still, permanently damaged.
People don’t realise that carpet is often the most expensive item in their home, with the cost of good quality carpet, starting from around $100 per linear metre. The cost of using an untrained technician can cost you more than just having your carpets cleaned a second time – sometimes carpets are so badly damaged that they will need replacing.
As yet, Australia has no standard qualification or licence that a carpet cleaning business must practice under to actually provide Carpet Cleaning services. So it is up to the customer to ensure they are choosing the right technician to care for their carpet.
To ensure you are hiring a professional, always choose a carpet cleaner who is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). The IICRC is the certification registry and standard setting organisation for the inspection, cleaning and restoration industry. It is the largest world-wide registry of inspectors, cleaners and restorers serving Australia, New Zealand, US, Canada, Great Britain and Japan.
IICRC certified technicians have earned their certification through study, experience and the successful completion of formal written examinations. If you’re not sure if a technician is certified, visit the IICRC Find a Certified Firm page where you can check to see if a company is actually a IICRC certified firm.
When selecting a carpet cleaner, remember to ask for the following:
- What training have you done?
- Who have you completed your training with? (there are only three IICRC schools in Australia: Jena Dyco International, CPK Training and the Institute of Cleaning and Restoration Education.)
- Is your business certified by the IICRC and can you show me your certification certificates?
- Are your technicians certified by the IICRC and can I see their certificates?
Steamy’s Cleaning & Restoration Services is proud to be a IICRC certified firm and places great value in training our technicians and ensuring they are equipped with the right knowledge to provide you the highest quality service. We ensure all our technicians undergo training to become IICRC certified in carpet cleaning and you will also find a number of our technicians have a range of other IICRC qualifications including Carpet Repairs & Reinstallations, Upholstery & Fabric Cleaning, Applied Microbial Remediation, Odour Control, Fire & Smoke Restoration, Health & Safety….just to name a few!
Carpet cleaning, for beautification, and the removal of stains, dirt, grit, sand, and allergens can be achieved by several methods, both traditional and modern. Clean carpets are recognized by manufacturers as being more visually pleasing, potentially longer-lasting, and probably healthier than poorly maintained carpets.
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